Inflatable 2000

Stacy was so helpful with the process and provide updates with every step of the project which made this experience hassle free! The end result exceeded my expectations and the quality was great.

Stacy was great to work with and helpful in answering all my questions. She made sure we got our custom order correct.

Stacy and everyone at i2k offer great and unique products that are superior in their quality of production! Fun on the Run started purchasing from them in 2009 and will continue on!

I have so many of their items, they are all fantastic and problem free. The items from i2k have lasted many seasons and have made me some darn good profit! That is what it is about, eh?!

Stacey is very detail oriented with great communication. We appreciated her keeping us up to date on the progress of our order without us having to ask. Thank you Stacey!

Went to pick up item at their warehouse, was in a rush to get to my next destination. Stacy Gray basically told her employee to not pick the item out of the warehouse until they verified it was actually paid for. Did she think I was going to grab the heavy inflatable and run away? After waiting approximately 15-20 minutes because I guess my time wasn't valuable she had some one verify in the computer system.

She changed her tune and started being friendly. Her attitude at the initial interaction was very negative. I don't know how people will even do business with some one that treats you like a theif. Sorry i2k, I spend 5 figures on Inflatables every year and I'll never spend another penny with you guys.

We have purchased many units from i2K but have to say - I am beyond frustrated with the service received when we need replacement items for our inflatables. I would warn anyone working with this company to be aware that this may happen. Jan 28 - asked for a quote f/u Feb 04 - ordered f/u Feb 20 to ask for shipping - Reply "getting done today and ready for shipping" f/u March "now going to be late April delivery" f/u April 11 - no answer f/u April 19 - 'still late April' f/u May 16 - no answer f/u May 21 - told "all Items shipping" f/u June 3 - f/u June 9 - NOW it's June 23 - I STILL HAVE NO IDEA WHEN I WILL GET SOMETHING I've PAID FOR How can you make a customer wait six months for a product they need in order to RUN an inflatable we bought from the company?

Terrible customer service. We received low quality products and had issues the first time we used them. After numbers phone calls where we were passed from person to person and put on hold for up to 45 minutes and emails that were ignored for months, we were told the products were under warranty and could be replaced. When we responded that we just wanted to return the items, we were ignored again. A year and a half later, we still have the bad products and no response from the company.